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SCAM ALERT: Ameren Missouri Urges Customers to Beware of Scammers Calling Customers in English and Spanish
ST. LOUIS (Sept. 4, 2018) – Ameren Missouri is providing tips to customers in the St. Louis area to help make them aware of scam artists who are attempting to defraud them in English and Spanish. The company has received reports of scammers now targeting customers and businesses requesting immediate payment in Spanish.
The majority of those incidents were phone calls from scammers who threaten that customers’ services will be disconnected or shut off if they fail to make an immediate payment – typically using a prepaid card or other non-traceable form of payment.
Ameren Missouri offers these tips to protect customers against scammers:
Ameren Missouri continues to work with federal, state and local authorities to investigate utility scams. If you suspect someone is impersonating an Ameren Missouri employee, end the conversation and immediately call Ameren Missouri at 1.800.552.7583. Customers can also follow Ameren Missouri on social media to receive the latest updates on fraudulent account activity.
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Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 130,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us on Twitter at @AmerenMissouri or Facebook.com/AmerenMissouri.
For further information: Missouri Communications, 314.554.2182, firstname.lastname@example.org