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Ameren Missouri working to restore power to customers in eastern Missouri

Below is the latest information on the storm restoration efforts from Ameren Missouri as of 9 a.m. Thurs., July 18, 2019.

For up-to-date outage information, please visit AmerenMissouri.com/Outage.
 

  • We care about the health and safety of our customers and encourage those without power to utilize cooling centers, which can be located by calling 211. Cooling center locations can also be found at https://outagemap.ameren.com/ (click on the purple and white icon).
    • We know it's a hardship to be without power, and we appreciate our customers' patience.
       
  • We anticipate a majority of the customers will have service restored by noon today.
    • The remaining customers should be restored by the end of the day.
       
  • Restoration is prioritized in a way that gets the largest number of customers' power back safely and quickly. As we get further into the outage, we're working individual scattered outages, which take more time.
     
  • More than 450 field and support personnel from across Illinois and Missouri have assisted with the restoration efforts through the night and into today. They will continue to assist until all outage orders have been addressed.
    • We're committed to restoring power to our remaining customers as safely and quickly as possible.
       
  • Crews worked through the night, and were joined by fresh crews early this morning to restore power to more than 20,000 customers.
    • At peak Wednesday night, there were approximately 22,000 Ameren Missouri customers without service, primarily in north St. Louis County.
       
  • To aid in efficient and safe restoration, two materials trailers are in use to aid to crews in north St. Louis County.
    • Our trailers are like mobile warehouses packed with line hardware and equipment needed to make repairs. The quick movement of supplies to our field personnel helps cut response time and allows us to restore power more efficiently for our customers.
       
  • The National Weather Service has issued an excessive heat warning for Thursday. Customers who are without power should take precautions because of the high temperatures.
    • We care about the health and safety of our customers and encourage those without power to utilize cooling centers, which can be located by calling 211.
       
  • Ameren Missouri reminds customers that safety is the first and foremost concern during any weather event.
    • Stay clear of downed power lines.
    • Call Ameren Missouri at 1.800.552.7583 or 911 if you see downed lines.
    • Assume all downed power lines are energized.
    • Stay clear of brush, shrubs and downed trees that may hide downed lines.
    • The latest outage information is available at: https://outagemap.ameren.com/