News Releases

With a winter storm watch issued throughout most of Ameren Missouri's service territory, the company is preparing operational teams to respond quickly in the event of service disruptions.

“Ameren Missouri is already taking the appropriate steps to prepare for any service disruptions our customers may experience due to the forecasted ice accumulations this weekend,” said Michael Moehn, president, Ameren Missouri. “It's important to also remind our customers to take precautions during predicted severe weather by staying away from downed lines and reporting any issues to Ameren Missouri.”

In preparation for the forecasted winter storm, Ameren Missouri is taking the following actions:

• Activating Ameren Missouri's Emergency Operations Center in anticipation of this weekend's storm. Co-workers and contractor personnel are on alert and ready for deployment to impacted areas. Ameren Missouri has also sent out an inquiry for mutual assistance to other utilities in case additional crews are needed.

• Utilizing Quantum Weather, a one-of-a-kind state-wide weather monitoring system linked to Saint Louis University's department of meteorology that provides predictions of severe weather hours in advance.

• Loading and preparing to deploy storm trailers filled with materials field crews need to perform service restoration work. Like mobile warehouses, trailers can be moved to various staging sites to provide materials close to impacted areas.

• Staying in close contact with the Missouri Department of Transportation to continue to monitor upcoming road conditions.

Customer Safety Tips

Safety is the first and foremost concern during any weather event. Customers are reminded to:

• Call Ameren Missouri at 1.800.552.7583 to report downed lines and outages.

• Stay clear of downed power lines because these lines may still be energized. Also stay clear of brush, shrubs and downed trees that may hide downed lines.

• Additional winter storm safety tips are available at Ameren.com/safety.

Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information please visit AmerenMissouri.com or follow Ameren Missouri on Facebook or Twitter.

###