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Ameren Illinois Monitoring Cresting Rivers; Reminds Customers to Take Safety Precautions in Flooded Areas
Ameren Illinois continues to monitor natural gas and electric equipment near cresting rivers across its service territory and has contingency plans should flood waters become an issue.
Ameren Illinois is also prepared to set up mobile substations on higher ground in towns affected by flooding. Mobile substations sit on flatbed trailers and are used in emergency outage situations. Should a breach occur, the company can quickly de-energize the town's substation and safely switch to the mobile substation to avoid any long-term power outages due to flooding. Ameren Illinois has 20 mobile substations throughout its service territory.
The company is also urging customers to take safety precautions to prevent accidents or injuries. Wading in deep water in basements to remove items or operate pumping systems poses a major safety risk. Ameren Illinois is reminding customers to never enter a flooded basement or other flooded areas where water may be in contact with electrical wiring, appliances and other devices.
"Water and electricity do not mix," said Ron Pate, senior vice president of Operations and Technical Services, Ameren Illinois. "Customers must be vigilant in ensuring that when handling electric powered devices that they are not in contact with any water."
In addition, flooding and deep water in basements can extinguish pilot lights in homes. "Most appliances have an automatic shut off, but we urge natural gas customers to call us so we can temporarily interrupt the natural gas service by shutting off the meter," Pate said.
Disconnecting natural gas service is a safety precaution and will allow for a safer restoration once the water subsides.
Ameren Illinois offers the following tips on flooding safety:
Natural gas safety advice:
If you detect a natural gas odor, immediately leave your home or business and call Ameren Illinois Customer Service at 1-800-755-5000. Do not turn lights on or off, operate any electrical device, use a phone or light a match inside or near the building.
Electrical safety advice:
When water comes into contact with energized electrical wiring, appliances and other devices, it creates a major threat of serious injury and electrocution.
Ameren Illinois recommends that customers take these actions after a flood:
About Ameren Illinois
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