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Ameren Missouri Reminds Customers: Smell Gas? Leave Fast!
Knowing What to Do Can Save Lives
Fall is a great time to schedule tune-ups for furnaces. It's also the perfect time to review natural gas safety measures, which is why Ameren Missouri reminds customers to take immediate action if they smell natural gas or suspect a leak.
"A customer should never smell natural gas in or around their home or business. Learning important safety tips about natural gas will keep you and your family safe," said Pam Harrison, director, Gas Operations, Ameren Missouri. "If you suspect a gas leak, leave immediately and call us after you are out of the building. Our crews will respond immediately no matter what time of day, seven days a week, and there is absolutely no charge to the customer for a call-out if there is a legitimate concern about a gas leak."
Natural gas is odorless and colorless. Harrison said that Ameren Missouri adds an odorant to create the distinctive "rotten egg" smell that makes it easier to detect and helps protect the public to ensure safety. And she reminded customers of these important safety tips:
"Natural gas is a safe and reliable source of energy, but it can be hazardous if people are not vigilant to report possible leaks," Harrison said. "We urge our customers to play it safe and alert us if they suspect a problem."
Harrison also offered these tips to keep gas appliances operating safely:
Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us at @AmerenMissouri or Facebook.com/AmerenMissouri.
For further information: Missouri Communications, 314.554.2182, firstname.lastname@example.org