COLUMBIA, MO (Oct. 18, 2018) – Tis the season to turn on your furnace and warm up in front of a fireplace, which makes Fall a great time to schedule tune-ups for natural gas equipment. It's also the perfect time to review natural gas safety measures, which is why Ameren Missouri reminds customers to take immediate action if they smell natural gas or suspect a leak.
"Natural gas is colorless and odorless, so use your senses. For your safety, a distinctive, pungent odor – similar to rotten eggs – is added so you can recognize it quickly. A customer should never smell natural gas in or around their home or business," said Pam Harrison, director of gas operations for Ameren Missouri. "If you suspect a gas leak, leave immediately and alert Ameren Missouri after you are out of the building. Our crews will respond immediately, seven days a week, 24 hours a day, 365 days a year, and there is absolutely no charge to the customer for a legitimate concern about a gas leak."
Harrison said that learning important safety tips about natural gas will help keep families and businesses safe. She reminds customers of these important safety tips:
"Natural gas is a safe and reliable source of energy, but it can be hazardous if customers ignore possible leaks," Harrison said. "We urge our customers to play it safe and alert us if they suspect a problem."
Harrison also offered these tips to keep gas appliances operating safely:
When replacing natural gas products such as water heaters and furnaces, Ameren Missouri encourages customers to invest in energy efficient products. As an Ameren Missouri natural gas customer, you can save energy and earn rebates with our Ameren Missouri Natural Gas Efficiency Program. Visit AmerenMissouri.com/NaturalGas for details about cash back rebates, eligibility requirements and rebate forms.
Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 130,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us at @AmerenMissouri or Facebook.com/AmerenMissouri.
Note to media: Downloadable photos, video, b-roll and tips available http://ameren.mediaroom.com/naturalgassafety