News Releases

View Ameren Illinois' Emergency Operations Center media kit

COLLINSVILLE, Ill. (Nov. 27, 2019) – Ameren Illinois activated its Emergency Operations Center (EOC) at 5 a.m., Wednesday morning in response to high winds that have caused scattered outages throughout the Ameren Illinois service territory. The EOC will be staffed around-the-clock to coordinate service restoration, logistical support and communication.

• Information on the restoration status of individual outages will be provided directly to customers who have reported their outage to Ameren.

• Ameren Illinois customers without power should call 800-755-5000 to report an outage, log onto the website at AmerenIllinois.com, or report their outage using the mobile phone app. Customers who report their outage are able to sign up for outage alerts to receive text or email restoration updates. Learn more at Ameren.com/alerts.

• Real-time outage information is available on the outage map at AmerenIllinois.com/outagemap.

• Media can access photos, videos and more regarding EOC activation, restoration and emergency kits at AmerenIllinois.com/media.

• Customers and media can receive timely updates on outage restoration by following the Ameren Illinois news feed on Facebook or at twitter.com/AmerenIllinois.