COLUMBIA, Mo. (Nov. 12, 2020) – As more Missouri families turn on their furnace and spend time by the fireplace, Ameren Missouri wants to remind customers that now is a great time to schedule a tune-up for natural gas equipment and review natural gas safety measures.
When used properly, natural gas is a safe and efficient source of energy, but it's important to understand the hazards associated with a gas leak. Ameren Missouri emphasizes customers should use their senses to detect a leak and act fast if they smell natural gas.
"While natural gas is naturally colorless and odorless, a distinctive, pungent odor is added to the gas for safety. The smell is similar to rotten eggs so you can recognize it quickly," said Pam Harrison, director of gas operations for Ameren Missouri. "Customer safety is critically important to us and we hope that families will discuss these gas safety measures together."
Ameren Missouri responds to gas leak calls 24 hours a day, seven days a week and there is never a charge to the customer to investigate a gas leak. Other gas safety tips include:
New Poster Contest
Safety does not stop at the meter. Missouri law requires any person making or beginning any excavation to call before you dig to request that buried utilities be marked to avoid unintentionally digging into an underground utility line. 811 is the national call-before-you-dig phone number, and the 811 Poster Contest offers an easy way to teach kids about energy safety.
The poster contest is open to all students in grades 4-8. All entries must be postmarked by Dec. 11, or digitally submitted by Dec. 18, 2020. Winners will be announced by February 2021. Visit EnergySafeKids.org/811-poster-contest/ for full contest rules and regulations.
Safely Maintaining Equipment
Ameren Missouri reminds customers that they are responsible for the equipment in their home. The following tips can help keep your gas appliances operating safely:
When replacing natural gas products such as water heaters and furnaces, Ameren Missouri encourages customers to invest in energy efficient products. As an Ameren Missouri natural gas customer, you can save energy and earn rebates with our Ameren Missouri Natural Gas Efficiency Program. Visit AmerenMissouri.com/NaturalGas for details about cash back rebates, eligibility requirements and rebate forms.
Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us on Twitter at @AmerenMissouri or Facebook.com/AmerenMissouri.
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Ameren Missouri Communications