News Releases

ST. LOUIS (Jan. 13, 2022) – Ahead of the forecasted round of freezing temperatures, Ameren Missouri is reminding customers to plan for severe winter weather in advance. This includes having proper supplies on hand for a winter storm.

“Dropping temperatures come with an increased risk of strong winds and heavy ice and snow, which can cause power disruptions,” said Launders Wince, director of the Meramec Valley division at Ameren Missouri. “Our crews work safely and with urgency to restore any outages, and we want to remind customers how they can weather the storm safely too.”

If you lose power during a winter storm, Ameren Missouri encourages customers to remember the following:

• Notify Ameren at 800.552.7583 if damage to power lines or electrical equipment occurs near your home.
• Charge cell phones in advance if there's a risk of severe weather. Consider buying a solar or battery-powered charger to use in case of an outage.
• Be cautious when using candles for light during a power outage. Blow out lit candles before leaving the room or going to bed.
• If there is an electrical service interruption, turn off light switches and unplug appliances to prevent damage and overloading circuits once the power is restored.
• Block cold air from coming in by stuffing towels along windows or underneath doors. 
• Prevent pipes from freezing by running faucets on a drip.

“In addition to the risks associated with snow and ice, we also recommend customers prepare for severe cold snaps, which can increase demand for natural gas and electricity,” Wince said. “Customers can balance their energy use and save money on their utility bills by using heat and energy thoughtfully. Simple energy-saving steps can make a big difference in your winter energy costs.”

Ameren Missouri offers the following tips to keep your home safe, comfortable and efficient this winter:

• Prepare an emergency kit with supplies (flashlights, radios, batteries, non-perishable foods, water, medicines, blankets, warm clothes, etc.) to use in the event of a storm.
• When you are asleep or out of the house, turn your thermostat down a few degrees. During the day, add more layers of clothing before raising the temperature on your thermostat.
• Take advantage of the sun. Open curtains on your south-facing windows during the day and close them at night.
• Turn down the temperature of your water heater to the warm setting.
• Keep your fireplace damper closed unless a fire is burning.

Customers who make energy-efficient upgrades to help insulate and heat their homes for winter may be eligible for special discounts, rebates and incentives. For more home energy efficiency resources, visit www.AmerenMissouriSavings.com.

If you're having trouble paying your energy bill, Ameren Missouri has programs in place to help. Go to AmerenMissouri.com/EnergyAssistance to learn more about your options.

About Ameren Missouri
Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us on Twitter at @AmerenMissouri or Facebook.com/AmerenMissouri.