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Ameren Illinois Provides Bill Payment Relief For Customers Impacted By Rising Power Prices

COLLINSVILLE, Ill. (JULY 19, 2022) – Ameren Illinois allocated $500,000 to assist customers who do not typically meet income qualifications for state and federal energy bill payment programs.

"Higher power supply prices are impacting all of our customers, regardless of their income or economic circumstance," said Joe Solari, vice president of Customer Experience, Ameren Illinois. "We utilized Ameren shareholder funds to help reduce monthly bills for qualified moderate-income customers."

The Residential Assistance Credit is part of a $1.75 million relief package Ameren Illinois developed to assist its customers in response to higher power supply prices. Inflation and supply constraints have led to an energy shortage and the resulting supply cost increases have caused monthly bill amounts to increase substantially. Ameren Illinois does not profit from energy supply; power is purchased by an Illinois state agency and the costs are passed directly to customers, dollar-for-dollar. 

In addition to the direct bill assistance, qualified Ameren Illinois customers who are behind on their energy bills can establish an 18-month repayment plan with a 10% down payment through July 31. After July 31, most customers with outstanding balances will need to make a 25% down payment before they can establish a monthly payment plan.

Customers can explore all energy assistance and bill payment options, as well as money-saving resources at AmerenIllinois.com/EnergyAssistance.


About Ameren Illinois
Ameren Illinois delivers energy to 1.2 million electric and more than 800,000 natural gas customers throughout central and southern Illinois. Our service territory covers more than 1,200 communities and 43,700 square miles and our mission is to power the quality of life. For more information, visit AmerenIllinois.com. Follow us on Twitter @AmerenIllinois and Facebook.