Learn the 'top eight' scams targeting local residents and four actions to protect yourself
ST. LOUIS, Nov. 14, 2022 /PRNewswire/ -- Energy company customers nationwide, including in Missouri and Illinois, continue to be a target of sophisticated scammers that regularly change and alter their tactics to deceive customers.
Ameren Missouri and Ameren Illinois work closely with local and national law enforcement to monitor and report scammers and their ever-changing tactics targeting our customers. In addition, Ameren employs an ongoing scam awareness campaign to educate customers throughout the year to know how to spot a scam and how to report them.
"Unfortunately, these scammers are not going away and continue to be more aggressive and sophisticated in how they deceive and trick customers into providing immediate payments and personal information," said Maria Gomez, security supervisor for Ameren. "Some of the most recent scam tactics we are seeing locally include demanding an immediate cash app payment for a new smart meter or an offer to make an immediate cash app one-time payment to wipe away a customer's full amount due."
Ameren is joining energy companies worldwide for the seventh consecutive year for the Utility Scam Awareness Day on Nov.16, 2022. The campaign seeks to raise awareness of scams and educate customers before they become victims.
"Utilities United Against Scams (UUAS) is a year-round awareness campaign supported by the Edison Electric Institute (EEI) where utilities throughout the nation join together to promote scam awareness for their customers," said UUAS Executive Director Monica Martinez. "It's important that UUAS provides resources to EEI utility members to help educate their customers to know how to spot a scam and how to react to these imposters when they target them."
Top eight scams targeting customers:
Keys to protect yourself:
St. Louis-based Ameren Corporation powers the quality of life for 2.4 million electric customers and more than 900,000 natural gas customers in a 64,000-square-mile area through its Ameren Missouri and Ameren Illinois rate-regulated utility subsidiaries. Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Ameren Missouri provides electric generation, transmission and distribution service, as well as natural gas distribution service. Ameren Transmission Company of Illinois develops, owns and operates rate-regulated regional electric transmission projects.
For more information, visit Ameren.com, or follow us on Twitter at @AmerenCorp, Facebook.com/AmerenCorp, or LinkedIn/company/Ameren.
SOURCE Ameren Corporation