COLLINSVILLE, Ill. (July 1, 2023) – Ameren Illinois continues to make steady progress on power restoration efforts in the wake of multiple severe weather events in the company's service territory. Over the course of three days, electric service to more than 225,000 customers has been interrupted due to damages caused by the intense storms. Ameren Illinois crews have worked around the clock to restore power to 150,000 customers.
"There is no good time to lose power and we understand that those customers who remain without service are feeling frustrated," said Lenny Singh, Chairman and President, Ameren Illinois. "I can assure you our crews are working to get the electric infrastructure that powers all of our lives up and running as quickly and safely as possible. Meeting the expectations of our customers is a top priority. We ask for continued patience as we navigate the ongoing storm threats in the state."
With excessive heat in the forecast, Ameren Illinois is encouraging customers to check on friends and neighbors and individuals with special needs. Information on cooling centers can be found by contacting your local county officials.
Customer safety tips
Real-time outage details and safety information are available at Ameren.com/outage. Customers and media can also receive updates on outage restoration by following the Ameren Illinois news feed at twitter.com/AmerenIllinois and Facebook.com/AmerenIllinois.