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Ameren Missouri offers energy assistance programs year-round; LIHEAP applications due May 31

ST. LOUIS (April 28, 2025) – Ameren Missouri is reminding customers that they may be eligible for a variety of programs related to monthly bill assistance or past-due bills. The company also recommends eligible customers work with local community agencies to apply for the state of Missouri’s Low Income Home Energy Assistance Program (LIHEAP).

While Ameren Missouri’s programs are available year-round, the deadline to apply for LIHEAP Energy Assistance (EA) is May 31, through the Missouri Department of Social Services. Ameren Missouri partners with more than 800 agencies, such as Community Action Agency of St. Louis County (CAASTLC), to help customers apply for EA and additional energy assistance programs.

“We highly encourage anyone in need of energy bill assistance to apply for LIHEAP before funds expire. Those who qualify or may not qualify for LIHEAP can also apply for Ameren Missouri’s energy assistance programs," said Linda Huntspon, CEO of CAASTLC. “If you’re uncertain or don’t know where to begin, please contact us as soon as possible.”

Through EA, the state provides a one-time payment for either heating or cooling bills. Those in financial crisis may also qualify for the state's Winter Energy Crisis Intervention Program (ECIP) through May 31, and Summer ECIP from June 1 - September 30. A disconnection notice is required for ECIP but not for EA. For more information, visit mydss.mo.gov/utility-assistance/liheap.

"We understand some families may be experiencing economic hardship, and we are here to help during these challenging times,” said Joe Solari, vice president of customer experience. “In partnership with hundreds of community agencies, Ameren Missouri offers programs for customers needing assistance with their energy bill. Customers who may not qualify can also take advantage of flexible payment options and bill management programs.”

For customers who are struggling to pay their bills, Ameren Missouri offers the following energy assistance programs:

• Keeping Current helps make paying an energy bill more affordable. It includes a monthly bill credit between $35 and $90 along with help to reduce the total amount owed.
• Keeping Cool provides up to five bill credits of $50 from May through September. Eligible customers include senior citizens, those with children under age 5, and individuals who have a documented chronic medical condition or disability.
• Weatherization improvements for qualifying homeowners and renters such as insulation and the sealing of doors and windows.
• The Dollar More Program can help those struggling to afford their energy bill. Customers can also donate to help others in need.
• The New Start Energy Relief pilot program helps unhoused electric customers return to permanent housing and reestablish service.
• Flexible payment arrangements and payment agreements can be made with Ameren Missouri.

Ameren Missouri also offers several health and safety options, including medical equipment registry and a medical hardship extension. Additional programs include Caring Contact (third-party notification) and Critical Medical Needs. Visit AmerenMissouri.com/EnergyAssistance to learn more.

About Ameren Missouri
Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.3 million electric and 135,000 natural gas customers in central and eastern Missouri. The company's service area covers approximately 60 counties and more than 500 communities, including the greater St. Louis area. For more information, visit Ameren.com/Missouri or follow us at @AmerenMissouri or Facebook.com/AmerenMissouri.