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Ameren Missouri Shows Customers Daily Energy Costs
Customers Can Now Monitor Energy Usage Online Anytime

Ameren Missouri customers will soon receive a report highlighting their 2011 energy usage and costs. Ameren Missouri has begun distributing the annual Personal Energy Report for residential customers and Business Energy Report for small and mid-sized business customers.
“Our customers have told us repeatedly they want information about their own electric usage and how they can better manage their energy costs,” Richard Mark, senior vice president, Ameren Missouri Customer Operations, said. “These personalized reports give our customers this information, and now our free online services give our customers the convenience of account management anytime of the day or night.”
“Making personalized energy reports available online lets our customers track energy usage on a monthly basis, so they can see how they’re managing their energy costs regularly,” Mark added.
The energy report also educates customers on how to enroll in convenient account management options, as well as how to monitor energy usage online.
• Paperless billing – Customers can securely receive bills securely online.
• Direct Pay – A customer’s bill amount is automatically withdrawn from a bank account on the due date.
• Budget Billing – Customers may elect to pay average monthly payments that are based on total annual energy usage.
A new service allows customers to review monthly energy usage updates online at AmerenMissouri.com. Customers can become eligible to win a $100 credit on their Ameren Missouri account by enrolling in any of three online billing options.
In addition to online information on individual energy usage, Ameren Missouri provides customers with answers to energy-related questions with AmerenMissouri.com/EnergyAdvisor. “We created Energy Advisor to make available our extensive expertise about energy free to our customers,” Mark said. “It’s one more way we give our customers the knowledge they need to make informed decisions about energy choices today, such as what appliances are energy efficient or how CFLs work.”
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Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 126,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.
Contacts: Missouri Communications, 314.554.2182, missouricommunications@ameren.com