Families in need will benefit when Ameren Illinois customers enroll in the utility’s eBill paperless billing.
If 10,000 customers enroll in eBill, Ameren Illinois will provide $20,000 to the Energy Assistance Foundation’s Warm Neighbors Cool Friends program that assists senior citizens and families in need paying winter heating bills.
“This special opportunity will give the Energy Assistance Foundation extra funds to provide heating assistance this winter,” said Ameren Illinois President and CEO Richard Mark.
“At the same time, eBill gives Ameren Illinois customers greater convenience while reducing paper,” Mark said.
Warm Neighbors Cool Friends helps eligible customers with their electric and natural gas bills. The charity also provides home weatherization assistance. Those helped include senior citizens managing rising expenses on fixed incomes and families coping with disability, illness and job loss.
The Energy Assistance Foundation’s Warm Neighbors Cool Friends program targets moderate income Ameren Illinois customers who do not qualify for federal or state energy assistance programs. Additional information about this program is available at this website: warmneighborscoolfriends.com.
There is no cost to enroll in eBill. Customers need only to visit this website – AmerenIllinois.com/eBill – to join the program or call 1-800-755-5000.
With eBill, customers may continue to pay bills by mail, online or telephone. Furthermore, eBill eliminates the postal wait by providing customers with the bill the day it is prepared. In addition, customers will receive an email reminder five days before the due date.
With eBill, customers also have complete access to up to 24 months of bills and energy usage information. This information can help customers identify ways they can reduce energy usage by taking advantage of energy efficiency opportunities, such as those offered by ActOnEnergy® at ActOnEnergy.com.
Ameren Illinois delivers energy to 1.2 million electric and 813,000 natural gas customers in downstate Illinois, and our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers more than 1,200 communities and 43,700 square miles. For more information, visit AmerenIllinois.com.
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CONTACT: Leigh Morris, 217.535.5228, lmorris@ameren.com; Stacey Stockton-Shangraw, 309.677.5073, sstockton-shangraw@ameren.com