Today at approximately 1 p.m. Ameren Missouri de-energized the De Soto substation at the request of the local fire department. Substations distribute power to other substations, the electrical grid and ultimately to our customers.
The De Soto Fire Department is conducting rescue operations in homes and businesses due to flash flooding and is concerned about the risk to electrical safety.
The substation provided power to approximately 5,000 customers who are now without power. Ameren Missouri will work with local authorities to determine when the impacted customers’ power can be safely restored.
“Ameren Missouri is sending a crew to the area to identify which customers, if any, can be re-energized,” said Dave Wakeman, vice president of Ameren Missouri Energy Delivery. “Our priority is the safety of the public, emergency responders and our employees. With that in mind, we will restore power as quickly and safely as possible.”
Wakeman also offers the following electrical safety information for customers experience flooding:
Customers with outages should contact Ameren Missouri at 1.800.552.7583. Additionally, customers who see downed power lines are encouraged to stay away from them, warn others to stay way, and immediately contact Ameren Missouri.
Information about Ameren Missouri’s storm preparation and restoration procedures, the status of outages and important safety tips are available at AmerenMissouri.com.
Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.
CONTACT: Missouri Communications, 314.554.2182, firstname.lastname@example.org