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Ameren Missouri Makes Progress in the Wake of Storm Disaster
Significant Infrastructure Repaired; Nine Substations Back in Service

Ameren Missouri crews were able to safely restore power to another 10,000 customers on Sunday. Approximately 42,000 customers remain without power this evening. However, the company anticipates restoring between 7,000 - 9,000 more customers overnight. Crews made significant progress on system infrastructure repairs, which must be completed before power can be restored to customers’ homes.

Crews re-energized nine substations in the North County area and replaced or repaired more than 175 damaged utility poles. Crews repair infrastructure damage that will restore the greatest number of customers in the shortest amount of time, allowing them to then repair individual lines.

Ameren Missouri has continually increased the number of restoration workers, now numbering more than 2,400, including contract linemen called in for mutual assistance from five states.

Ameren Missouri understands some customers may be frustrated not knowing exactly when their power will be restored. Currently, the company projects

  • Most customers outside of the damage path will have power by the end of the night.
  • Customers in the most heavily damaged areas could continue to go without power Monday and possibly into Tuesday.

“We anticipate storm restoration efforts will continue for up to 48 hours, due to the extensive infrastructure damage that is concentrated in North County,” said Michael Moehn, senior vice president of Customer Operations. “We want our customers to know we are aggressively pursuing power restoration for every customer, as evidenced by the additional resources we’ve deployed.”

Ameren Missouri offers several communications channels customers can access for information:

·         Ameren.mobi

·         Ameren Missouri.com Outage Center

·         Check Outage Status

·         Customer Service Center, 1.800.552.7583

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Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.