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Ameren Missouri Opens its Emergency Operations Center
The Company is Assessing Damage Caused by Severe Weather

Ameren Missouri's Emergency Operations Center (EOC) is now open to provide restoration support to communities impacted by today’s severe storms and high winds.

Currently, approximately 35,000 Ameren Missouri customers are without power. The hardest hit areas are in metro St. Louis. Crews continue to assess the damage and the company will provide an update on restoration times as more information becomes available.

“Safety is the top priority for our customers and our workers,” said Michael Moehn, senior vice president, Ameren Missouri Customer Operations. “We know the critical role electricity plays in our customers’ lives. Our crews will work quickly and safely to restore their power.”

The most important safety rule is to stay clear of downed power lines and always call Ameren Missouri at 1.800.552.7583 or 911 if you see downed lines. Assume all downed power lines are energized. Stay inside because you may walk into an energized power line. Stay clear of brush, shrubs and downed trees that may hide downed lines.

While every effort is made to restore power as quickly as possible, customers with special needs—including those with medical conditions, seniors, handicapped and others who are dependent on electric service—may wish to consider making alternative arrangements if outages in their areas persist.

Customers can report an outage at Ameren.mobi using a smartphone, go online to AmerenMissouri.com/Outage or call 1.800.552.7583.

Additional storm safety information is available at the Ameren Missouri Outage Center at AmerenMissouri.com/Outage.

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Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.


CONTACT: Missouri Communications, 314.554.2182, MissouriCommunications@ameren.com