Ameren Missouri crews continue working in southeast Missouri to restore power to customers affected by outages caused by wind. The winter storm that hit the bootheel has moved out of the area but winds may still cause lines to "gallop." "Galloping lines," are the result of ice and high winds that cause power lines to sway and even bounce up and down. Crews are patrolling the lines to monitor the winds affects. "We stay committed to delivering reliable service to our customers throughout our service territory," said Michael, Moehn, senior vice president, Customer Operations for Ameren Missouri. "We will keep extra crews in place until the weather and our lines have stabilized."
Ameren Missouri's Emergency Operations Center (EOC) will remain open through the storm to coordinate storm restoration efforts.
Downed power lines remain a hazard during the storm. Customers are reminded to stay clear of downed lines and always call Ameren Missouri at 1.800.552.7583 or 911 if downed lines are seen. Stay clear of brush, shrubs and downed trees that may hide downed lines because the lines may still be energized.
Customers with special needs—including those with medical conditions, seniors, handicapped and others who are dependent on electric service—are reminded to consider making alternative arrangements if outages in their areas persist.
Customers can report an outage at Ameren.mobi using a smartphone, online by clicking on AmerenMissouri.com/Outage or by calling 1.800.552.7583.
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Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.