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Ameren Missouri Opens Emergency Operations Center
Crews Respond to Outages from Winter Storm

Ameren Missouri has opened its Emergency Operations Center to support restoration efforts in areas hit by the weekend winter storm.

Currently, approximately 1,400 Ameren Missouri customers are without power. The hardest hit areas are in Jefferson County and southeast Missouri. Crews continue to assess the damage.

“Our crews are focused on restoring power as quickly and safely as possible,” said Michael Moehn, senior vice president of Customer Operations for Ameren Missouri. “With the continued bitter cold, we must continue to stress the need for our customers to practice safety when keeping warm.”

While every effort is made to restore power as quickly as possible, customers with special needs—including those with medical conditions, seniors, handicapped and others who are dependent on electric service—may wish to consider making alternative arrangements if outages in their areas persist.

Customers can report outages by calling 1.800.552.7583 or online at AmerenMissouri.com. Our online outage map is regularly updated.

Anyone who sees a downed power line should always assume it is energized. Stay clear of brush, shrubs, downed trees and snow drifts that may hide downed lines. Please report downed power lines to 1.800.552.7583.

Regional warming centers are also available for anyone who needs to escape the cold. Call 211 for a listing of these centers throughout the state.


Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.