Ameren Missouri repair crews continue working to restore power to customers affected by the winter storm that rolled across the region this weekend. So far, crews have restored power to more than 11,300 customers. More than 1,100 customers remain without power. They are expected to have their power turned back on by tonight, though the potential for more outages due to the severe weather remains.
The subfreezing cold, high winds and hazardous road conditions have posed a challenge to Ameren Missouri linemen and support personnel working to repair the various outages. "We prepare all year for all types of weather so we're better equipped to handle these challenges," said Michael Moehn, senior vice president, Customer Operations for Ameren Missouri. "We also want to remind our customers to practice safety while staying warm during this arctic cold snap, keep an eye on family and friends who may be in need and to contact us in case of an outage."
Ameren Missouri's Emergency Operations Center remains open to help coordinate storm response in an efficient and timely manner.
Customers can report outages by calling 1.800.552.7583 or online at AmerenMissouri.com. Our online outage map is regularly updated. Anyone who sees a downed power line should always assume it is energized. Please report downed power lines to 1.800.552.7583.
Regional warming centers are also available for anyone who needs to escape the cold. Call 211 for a listing of these centers throughout the state.
Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.