News Releases

Ameren Illinois and contract personnel have been placed on alert as sleet and freezing rain threaten to develop across the southern third of the state. Snow is expected to hit across northern and central Illinois, with accumulations expected to range from 6" to 12".

Weather conditions are being monitored for any changes that may impact service. Ameren Illinois has also deployed a storm trailer to southern Illinois. This trailer is filled with materials field crews need to perform restoration work. The trailer can be moved to various staging sites to provide materials close to the area with the most damage.

Customer safety tips

The measures customers should take to prepare for a power outage or loss of natural gas service are similar to those needed to prepare for any emergency situation.

• Call Ameren Illinois at 800-755-5000 as soon as possible to report a downed line or natural gas odor.
• Detailed safety and outage information is available at IllinoisOutage.com, Twitter.com/AmerenIllinois or Facebook.com/AmerenIllinois. Customers with mobile devices can visit ameren.mobi.
• Sign up for outage alerts and we will text or email restoration updates after you report an outage. Learn more at Ameren.com/alerts.
• If your electric service is interrupted, be sure to unplug or protect sensitive computer and electronic equipment with a high-quality surge protector.
• When severe weather is predicted, make certain your cell phone is fully charged. Also, remember that cordless land line telephones will not function in the event of a power outage.

About Ameren Illinois
Ameren Illinois delivers energy to 1.2 million electric and 806,000 natural gas customers in downstate Illinois, and our mission is to power the quality of life. Our service territory covers more than 1,200 communities and 43,700 square miles. For more information, visit AmerenIllinois.com. Follow us on Twitter @AmerenIllinois and Facebook.com/AmerenIllinois.

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CONTACT: Stacey Shangraw, 309-677-5073, sstockton-shangraw@ameren.com; Brian Bretsch, 618-343-8087, bbretsch@ameren.com; Marcelyn Love, 217-535-5116, mlove@ameren.com