Ameren Missouri asked customers what types of information they wanted to receive to help them better manage their energy usage. Customers responded, and the company has taken that input to create a new monthly energy statement. Beginning this week, Ameren Missouri residential and small business customers will receive full-page energy statements in place of their traditional postcard bills.
This new statement looks similar to the Personal Energy Report the company sends out each spring. Now, customers won’t have to wait for important information they can use to better manage their utility bills, including: personal usage data laid out in graphs and charts; easy-to-read billing and payment information; and ActOnEnergy® energy efficiency program options and energy-saving tips – all securely delivered in a sealed envelope or by email and text alerts.
“Through conversations with our customers, focus groups, and the positive feedback we receive on the Personal Energy Report, our customers have made it clear they want to partner with us to better manage their energy usage,” says Tara Oglesby, assistant vice president, Ameren Missouri Customer Experience. “We’re excited to be able to provide them the useful information they’re looking for, from the variety of great program options we offer to energy-saving tools to help them better manage their usage, all in one easy-to-read statement.”
For a picture of the new energy statement and more information of what it offers, go to AmerenMissouri.com/statement.
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Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 127,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities including the greater St. Louis area. For more information please visit AmerenMissouri.com or follow AmerenMissouri on Facebook or Twitter.