Crews worked yesterday afternoon and throughout the evening to restore more than 70,000 outages from the more than 100,000 outages at the peak. As of 8:00 this morning, numbers are down to less than 33,000 customers out with a majority of outages impacting the Metro East area including Belleville, Centralia, East St. Louis, Maryville and Sparta.
While Ameren Illinois field crews and contractors have been actively engaged in restoration services since storms hit early yesterday afternoon, workers from multiple utilities are being dispatched to provide additional assistance. Mutual Aid resources are coming from other state utilities including Mississippi, Ohio, Tennessee, Texas, and Wisconsin. Ameren Illinois activated the Emergency Operations Center (EOC) at 4:45 p.m. on Wednesday due to a line of storms that caused outages throughout the entire territory.
Crews will be working throughout the day to restore outages, with a high concentration of workers in the Metro East area. Detailed safety and outage information is available at AmerenIllinois.com, on Facebook and Twitter. Information includes outage maps, what to do during an outage, cold and frozen food tips and generator safety guidelines.
Specific restoration estimates for individual customers are available through our outage alert system. Ameren Illinois customers without power should call 800-755-5000 to report an outage, log onto the website at AmerenIllinois.com, or report their outage using the mobile phone app. Customers who report their outage are able to sign up for outage alerts to receive text or email restoration updates. Learn more at Ameren.com/alerts.
About Ameren Illinois
Ameren Illinois delivers energy to 1.2 million electric and 816,000 natural gas customers throughout central and southern Illinois. Our service territory covers more than 1,200 communities and 43,700 square miles and our mission is to power the quality of life. For more information, visit AmerenIllinois.com. Follow us on Twitter @AmerenIllinois and Facebook.