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Ameren Illinois Provides Bill Payment Assistance to More Than 1,100 East St. Louis- and Collinsville-Area Customers

Ameren Illinois partnered with two local agencies this week to help more than 1,100 qualified low-income customers reduce their energy bills.


One-time bill payment grants of up to $150 were provided to approximately 650 customers during a customer assistance event at the Jackie Joyner-Kersee Center in East St. Louis on Tuesday. Another 460 customers received grants during an event at the Collinsville Senior Citizens Center on Wednesday.


Attendees also met with Ameren Illinois advisors to establish payment plans and discuss strategies for reducing future bills by implementing energy-efficiency strategies.


Ameren Illinois partnered with St. Clair County’s Intergovernmental Grants Department for the event in East St. Louis and with Madison County Community Development for the event in Collinsville.


“This event was a great success,” said Kristen Poshard, chief deputy administrator of Madison County Community Development. “In just a few hours, we were able to help hundreds of individuals and families apply grants to their utility bills.”


“We understand that these are challenging times for some of our customers,” said Ameren Illinois President Richard Mark. “Over the last two days, we were able to provide customers with immediate financial assistance, as well as energy efficiency recommendations that will help them manage their energy usage and costs.”


The customer assistance events were part of Ameren Illinois’ ongoing commitment to build stronger local communities by investing in nonprofit organizations and mobilizing employees to support local charitable causes. Ameren Illinois encourages customers who fall behind on their electric or natural gas bills to call the company’s customer service hotline at 1-800-755-5000.


About Ameren Illinois
Ameren Illinois delivers energy to 1.2 million electric and 816,000 natural gas customers throughout central and southern Illinois. Our service territory covers more than 1,200 communities and 43,700 square miles and our mission is to power the quality of life. For more information, visit AmerenIllinois.com.  Follow us on Twitter @AmerenIllinois and Facebook.