Back to Media Room

News Releases

Ameren Illinois restores power to more than 30,000 customers
Service to most customers expected to be restored by this evening

Ameren Illinois field crews and support staff restored service to more than 30,000 customers in the wake of the weekend’s strong storms that impacted the Ameren Illinois service territory.

Most customers who are without service should expect to have their power restored by late this evening.

We anticipate the majority of customers in the east central part of the state (near Effingham, Olney, Farina, St. Peter and Louisville), where strong winds damaged or toppled more than 60 power poles, will be restored by early morning and all remaining customers by noon.  

“We have all available resources on the ground and working as quickly and safely as possible to repair our damaged infrastructure and get the power restored for the remaining customers," said Richard J. Mark, president, Ameren Illinois.  "We thank our customers for their patience." 

Customer tips

Residents are reminded to watch and avoid downed electrical wires. Never go outside during a power outage after sunset because you won’t be able to see downed power line that could still be energized and dangerous. Stay away from brush, downed trees and limbs and any debris that may conceal downed power lines. Call Ameren Illinois at ‪800-755-5000 to report downed wires. 

Customers can also sign up for text or email notifications once an outage has been reported. Visit Ameren.com/alerts. In addition to the safety and outage information available at AmerenIllinois.com/outage, customers and media can receive timely updates on outage restoration by following the Ameren Illinois on Facebook and Twitter.

About Ameren Illinois

Ameren Illinois delivers energy to 1.2 million electric and 816,000 natural gas customers in Illinois. Our mission is to power the quality of life. Our service territory covers more than 1,200 communities and 43,700 square miles. For more information, visit AmerenIllinois.com, find us on Twitter @AmerenIllinois or Facebook.