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Ameren Missouri Pledges $50,000 in Energy Assistance for Customers During the Extreme Heat Wave
Heat Safety and Energy Saving Tips Offered to Customers

Ameren Missouri announced a pledge of $50,000 to assistance agencies within their service territory to help families stay cool and safe during extreme summer temperatures. The contribution will be allocated through long-time partner Cooldownstlouis.org in the St. Louis metropolitan region, and through additional out-state human service agencies that provide energy assistance to Ameren Missouri customers.

"We recognize the hardship that the extreme heat can place on our customers," said Tara Oglesby, Vice President, Customer Experience, Ameren Missouri. "We want to help families get the support they need, particularly during times of severe weather."

In addition, to the financial pledge, Ameren Missouri reminds customers of the importance of taking necessary precautions to ensure their safety during the hot weather.

Oglesby offered the following heat-related safety tips as well as tips on how Ameren Missouri customers can save on energy costs:


Heat-Related Safety Tips

  • During extremely hot weather, check on friends, neighbors and relatives who may be especially vulnerable to high temperatures, such as those who are older, have medical issues or do not have air conditioning.

  • Never leave seniors, young children or pets unattended in a parked car or warm residence. You could put them at risk for heat-related illnesses or even death. Even with the windows cracked, the inside of a car can heat up to 120 degrees in a matter of minutes.

  • If you do not have an air conditioner, consider going to an air conditioned place during the hottest times of the day. Options may include the home of a friend or neighbor, a shopping mall or a public building. Some communities have temporary cooling centers.

  • In addition to staying as cool as possible, it is important to drink plenty of water or other liquids that do not contain caffeine, alcohol or large amounts of sugar. Never wait until you are thirsty to drink.

  • Don’t forget to take extra care of your pets. Watch for signs of heat stroke, especially heavy panting, lethargy or vomiting. Be sure to provide plenty of water and offer your dog several ways to cool off. For example, leave a fan on in a place where your pet can sit in front of it, or add some ice cubes to the water bowl.


    Energy Saving Tips

  • Set your thermostat at 78 degrees during the day to keep your energy costs down and install a smart thermostat for maximum efficiency and savings.

  • To keep out of the heat of the summer sun, close window shade and drapes in warm weather.

  • It’s recommended to change your HVAC air filter every three months.

  • Make sure your fan is rotating counter-clockwise, blowing air downward.

  • Keep all your vents open for the best performance. Closing vents in unused rooms actually makes your AC system work harder.

  • Visit AmerenMissouri.com/rebates to get cash back rebates for investing in energy efficient equipment.

For additional information on energy assistance contact Cooldownstl.org  or visit https://www.ameren.com/missouri/dollar-more.

Ameren Missouri has been providing electric and gas service for more than 100 years, and the company's electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for its 1.2 million electric and 130,000 natural gas customers in central and eastern Missouri. The company's service area covers 64 counties and more than 500 communities including the greater St. Louis area. For more information please visit AmerenMissouri.com or follow Ameren Missouri on Facebook or Twitter.