COLLINSVILLE, Ill. (Aug. 12, 2021) – Ameren Illinois activated its Emergency Operations Center (EOC) at 9:00 p.m. to coordinate restoration of power outages caused by a line of severe storms that impacted portions of its service territory this evening. For information on location of outages, visit outagemap.ameren.com.
Ameren Illinois follows a well-defined storm plan to coordinate service restoration, logistical support and communications. The EOC will be staffed around-the-clock to restore power to customers as quickly and safely as possible.
- Information on the status of customer outages will be provided directly to customers who have reported their outage to Ameren.
- Ameren Illinois customers should report outages at 800-755-5000, at AmerenIllinois.com, or on the mobile phone app. Customers who report an outage can sign up for outage alerts to receive text or email restoration updates. Learn more at Ameren.com/alerts.
- Safety and real-time outage information is available on the outage map at outagemap.ameren.com.
- Customers and media also can receive timely updates on outage restoration by following the Ameren Illinois news feed on Facebook.com/AmerenIllinois and Twitter @AmerenIllinois.
For further information: Media contacts: Stacey Shangraw, 309-677-5073, firstname.lastname@example.org; Brian Bretsch, 618-407-6894, email@example.com