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Ameren Missouri Restores Power to 35,000 Customers in Six Hours


Ameren Missouri will have approximately 1,100 field checkers, tree trimmers and lineman (500 local and 230 from out-of-state) aggressively working to restore power to customers impacted by Monday’s storm. Damage from the storm includes downed power lines, damaged tree limbs and broken poles.

As of 7 pm, Ameren Missouri restored power for 35,000 customers. At the height of customer outages on Monday afternoon, 72,000 customers were without power.

“Based on current assessments, we anticipate storm restorations efforts will continue through Wednesday,” says Richard Mark, senior vice president of customer operations. “Our first responders are continuing to assess damage this evening, which means we will have a solid restoration completion target by Tuesday morning.”

Ameren Missouri reminds customers that safety is the first and foremost concern. The most important safety rule is to stay clear of downed power lines. Always call Ameren Missouri at 1-800-552-7583, if you see downed lines. Assume all downed power lines are energized. Stay inside, especially at night, because you may walk into an energized power line. Stay clear of brush, shrubs and downed trees that may hide downed lines.

While every effort is being made to restore power as quickly as possible, customers with special needs—including those with medical conditions, seniors, handicapped and others who are dependent on electric service—may wish to consider making alternative arrangements if outages in their areas persist.

Outage safety information and outage information by county and zip code are available at the Outage Center at AmerenMissouri.com.

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Ameren Missouri has been providing electric and gas service for more than a century, and our electric rates are among the lowest in the nation. We serve 1.2 million electric and 126,000 natural gas customers in central and eastern Missouri. Our mission is to meet their energy needs in a safe, reliable, efficient and environmentally responsible manner. Our service area covers 63 counties and more than 500 towns, including the greater St. Louis area. For more information, visit AmerenMissouri.com.

Contact: Media Hotline, 314-554-2182